This week marks the 65th anniversary of the end of the Korean War, and the 20th anniversary of the Korean War Veterans Memorial. Service members and families gathered at the memorial over the weekend to hear the names read of the fallen soldiers. The Korean War Veterans Memorial Foundation is currently pushing legislation that would allow them to build a glass wall around the memorial with these names listed.

WASHINGTON — The Philadelphia branch of the Department of Veterans Affairs has already fixed some of the problems noted by federal inspectors who said the office altered quality reviews, violated claim policies and had stacks of unopened mail, a top VA official said Monday.

Last week’s report by the VA inspector general’s office is the latest blow to an organization routinely accused of chronic mismanagement, cooked books and retaliation against whistleblowers. The investigation began in June when the inspector general’s hotline received numerous complaints about the Philadelphia VA regional office. According to the report, many of those callers were VA staff concerned with reprisals against employees who raised problematic issues with management.

VA Under Secretary of Benefits Allison Hickey told reporters in a conference call that while she agrees with the findings in the VA inspector general’s report, recent restructuring has already solved most of the regional office’s problems.

“The report that was released by the IG, from my perspective, reflects conditions as they were over a year ago, and we knew that,” Hickey said.

The VA inspector general’s report was released last Wednesday. It documents numerous problems in the way the office operates. They include confirmed cases in which the Philadelphia VA violated claim processing protocol and, in at least one instance, concealed bins of unprocessed mail. The report also expressed concern for employees at a VA call center, who routinely complained about a lack of bathrooms, leaking roofs and insect and vermin infestations.

Hickey claims that the report does not reflect changes made last summer, including improved claim dating procedures, new call center facilities and mass retraining of VA staff. She also noted that the VA encourages employees to report problems without fearing reprisal.

“We are inviting our employees to tell us when they see something that causes them concern,” said Hickey when asked what will happen to those employees who reported the Philadelphia and National Call Center problems.

“The majority of [problems raised by the report] have already been fixed,” she said.

Hickey is overseeing a parallel internal investigation of the Philadelphia VA that will be completed at the end of June.

Many veterans’ groups were unimpressed with Hickey’s assurances.

Joe Davis, director of public affairs for the Veterans of Foreign Wars, viewed the Philadelphia VA’s story with skepticism.

“When the VA says they’ve fixed everything, you better make sure somebody goes in there and does fix everything. And that’s a trust problem that the VA has,” Davis said.

Davis also pointed to the culture of the VA, which he believes is out of sync with the military it serves.

“The problem with the VA is they forgot who they work for,” said Davis. “They don’t work for the next line supervisor, director, hospital manager or regional office director. They work for the veterans.”

WASHINGTON — Under clear skies, President Obama blasted an air horn Thursday to start the Wounded Warrior Project’s Soldier Ride from the White House’s South Lawn.

Speaking before the bikes rolled out, Obama said the event was “a chance to say to all the returning heroes that you’re not alone. That we’ve got your back. We’re going to be with you every step of the way.”

The nationwide, annual ride offers wounded service members and veterans the chance to salve the physical, mental and emotional wounds they may have suffered through cycling and the common bond of military service.

Over 50 riders from all branches of the armed forces signed up for the three-day, 60 mile challenge, many riding on adaptive bicycles.

Obama was joined by Vice President Joe Biden and Veterans Affairs Secretary Bob McDonald. This year marked the sixth time that the event was welcomed to the White House.

The first Soldier Ride was in 2004 when Chris Carney, a Long Island, New York, bartender, biked across the country to raise money for the Wounded Warrior Project, an organization that supports injured troops.

The WWP claims over 68,000 alumni and more than 10,500 family members involved, as of April 1.

Published in conjunction with

CHICAGO — For many in the armed services, valor means courage against impossible odds. But for one group in Chicago, valor has a different meaning. Veterans Advancing Lives of Rescues, VALOR, is the name of a new program created by Safe Humane Chicago. The nonprofit organization pairs veterans working through tough times with dogs that have been confiscated in criminal cases for abuse or neglect and are now property of the city of Chicago.

“They are a little on a parallel track, in the sense that they have suffered some setbacks in their lives emotionally and sometimes physically,” said Janice Triptow, manager of behavior and training at Safe Humane Chicago. “So the marriage of these two populations is interesting and I think heartwarming.”

VALOR’s eight-week pilot program finished in November, when five veterans from the Army, Navy, Air Force and Marine Corps learned training techniques and socialization skills to help the dogs become more adoptable. All of the veterans in VALOR are part of Thresholds, a Chicago-based provider of recovery services for people facing mental health challenges.

According to the Department of Veterans Affairs, “more than 1.3 million veterans received specialized mental health treatment from VA for issues related to mental health.” The 2014 Annual Homeless Assessment Report to Congress estimated that 49,933 veterans were homeless in the U.S. on a given night in January 2014.

Christa Velbel, VALOR co-founder and a Safe Humane Chicago volunteer, said the goal of the program is “to use this magical but scientifically documented human-animal bond to take people and dogs who have been through a lot of difficulty and a lot of pain and make their lives happier again.”

Donald Birdsong discusses why he joined the Army in the 1970s.

Army veteran Donald Birdsong, who suffered setbacks after losing his job, participated in VALOR’s second session along with four other veterans and graduated from the program on March 23. Of the 19 dogs that went through his session, seven have been adopted, nine are in foster homes, two remain in city custody and one was returned to its owner, according to Velbel.

VALOR’s next eight-week training session begins Monday and will include five more veterans. Learn more about this endeavor here.

Published in conjunction with