Weekly VA disability claims snapshot: Progress returns


By SB Anderson

After two weeks of a growing backlog of disability claims older than 125 days, the Veterans Benefits Administration returned to positive territory last week, chipping away slightly at clearing its oldest cases.

Just under 4,000 of the oldest claims were cleared last week, leaving 384,000 to go and returning the agency to the backlog level of late October. Two weeks of backsliding happened in late November as well as late December that ended a streak of progress that began in mid-summer 2013. During that streak, about 6,000 of the oldest cases were being cleared in the average week.  Since then, an average of 1,650 a week have been, based on data released in the VBA’s weekly “Monday Morning Work Workload Reports.

Despite recent backsliding, there was overall substantial improvement in the past year, with about 23% fewer claims pending overall and more than a third fewer waiting over 125 days. The percentage taking over 125 days had been cut by 11 percentage points.

Weekly progress since mid-summer

Below is our weekly snapshot of claims status and two graphics from the Veterans Benefits Administration’s weekly “Monday Morning Workload Reports” that track claims processing progress.

 

  CLAIMS PENDING OVER 125 DAYS % OVER 125 DAYS AVG. DAYS PENDING
This week 636,371 384,213 60.40% 175.3
Last week 636,274 388,178 61.00% 175.7
Change 97 -3,965 -0.60% -0.4
Year ago 825,178 584,118 70.80% N/A

View earlier weekly summaries.